Sales: 13 19 60   Support: 1300 786 068    Billing: 1300 855 006

Inbound Services

1300, 13 and 1800 Numbers
Enhance your image as a professional business by allowing your customers to call you from their mobiles and nationwide.

Westnet's 1300, 13 and 1800 numbers ensure your customers can contact your business easily. No matter where they are, or where you are, your customers can call you either free of charge or for the cost of a low untimed charge per call*.

Plus, if you already have a 1300, 13 or 1800 number with another carrier, you can switch to Westnet and keep your existing number (in most cases).

1300 Call Charges



     
Flagfall
  per minute
Rate
     
Calls from Fixed Line
Local*
National
 
Free
Free
 
9c
14c
Calls from Mobiles Free 17c
Mobile as answering point 11c 44c
     
* Local calls are free for the first fifteen minutes then charged at timed rate



1800 Call Charges



     
Flagfall
  per minute
Rate
     
Calls from Fixed Line
Local
National
 
11c
11c
 
9c
14c
Calls from Mobiles 11c 17c
Mobile as answering point 11c 44c
     



Inbound Services



     
Ported
   
New Services
     
Service Installation Fee
1300/1800
13
 
Free
Free
 
$88
$880
Service Rental
(per month, per service)
1300/1800
13
 
 
$30
$990
 
 
$30
$990
Government Number Charge
(per month, 13 number only)
$880
 
$880
 
Basic Feature Ammendment
(Per charge, Applies to all basic feature changes only)
$44
 
 
$44
 
 
     
* Minimum 12 month commitment required.



Westnet Business Inbound Services



1300 A ten-digit number allowing your customers to call your business from anywhere in Australia, for the cost of a low untimed charge per call *.
13 An easy to remember six-digit number, so your customers can call your business from anywhere in Australia, for the cost of a low untimed charge per call *.
1800 Allows your customers to call your business from anywhere in Australia, for FREE from most fixed phones*.
*From fixed lines, calls from a mobile phone will be charged at the applicable carrier rate.



Benefits of a Business Inbound Service:



  • Increased customer service - offers your customers a single contact number to call you Australia wide.
  • One number - Your number can stay the same even if you relocate your office.
  • Market coverage - Increase your market reach by promoting your number nationally or tailor the areas you wish to receive your calls from.
  • Low cost - The first 15 minutes are free for incoming local calls on 13/1300 services.
  • Customised solutions - You can nominate where calls are answered based on the call origin, time or day, and overflow calls to alternative locations.


Business Phone Solutions